Merge branch 'feat/wp-suite-r3-housekeeping': the Aug 20 decisions, built

Nick's six answers (decisions-2026-08-20.md, evening section) plus the approved housekeeping, one commit per item: - F6 strict 2.0: the creator fits two screens at rest (1,954 -> 1,784px); form_structure_check 51/51 and the suite has ZERO red checks for the first time. Closes BL-022. - Hold reachable from any status: recorded as-is, question closed. - CR-014: bodies carry customer context (number - title, location, deep link), never document content; canary pins split to match the rule. - CR-008 merged-PDF: KNOWN-ISSUES 3, decided not deferred. - D12: the productivity factor (act/est) on the dashboard, server sums. - BL-020 closed (keep the prompt). BL-021 fixed: the critical-reopen mail reaches the PM and CM at last (critical_reopen_check, 11, sink-verified). - BL-024: the last 21 native dialogs onto the shared wp-dialog.js kit; app-wide native count is now zero (console_dialogs_check, 17). - BL-025: the final second-brand-blue tint rebased; check widened. - S13: already fixed at T1.6 - stale records corrected, incl. CLAUDE.md. - CR-011 transport: EHLO pinned; DNS trouble was stalling every send ~5s. Battery: 16 suites re-run, all green, no deliberate exceptions remain. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
2026-08-21 10:28:09 -07:00
parent cc761c8f7d 29c4cd313e
commit a8e28bf3ab
25 changed files with 739 additions and 84 deletions
--- a/CLAUDE.md
+++ b/CLAUDE.md
@@ -93,7 +93,7 @@ checks. In addition, for any task touching the frontend:
 2. Exercise the affected flow at **390px** and at **1440px**. Field View at 390px is the
   gloved-hands surface and is where the worst rendering was found.
 3. Capture before and after screenshots into the PR.
-4. Run the existing smoke test. It signs in; `server/seed_demo.py` does not, which is S13.
+4. Run the existing smoke test. It signs in, and so does `server/seed_demo.py` (S13, fixed at T1.6 - this line said otherwise until Aug 20 2026, a stale record).

 If a done-when check cannot be verified, do not mark the task complete. Say which check
 failed and why.
--- a/KNOWN-ISSUES.md
+++ b/KNOWN-ISSUES.md
@@ -12,6 +12,7 @@ Close an entry by deleting it in the same commit that fixes it.
 |---|-------|----------|--------|--------|
 | 1 | XSS via SOP discipline names in the WP creator | Medium (internal), High if externally reachable | 2026-08-05 | Open |
 | 2 | Archived projects: the two big apps don't grey out their own controls | Low | 2026-08-05 | Open |
+| 3 | Export is not one merged PDF; drawings ride along as a list | Low | 2026-08-20 | Open — decided |

 ---

@@ -161,3 +162,35 @@ save/issue controls, or add a boot check in each app that disables them and show
 read-only notice inline. Decide separately how the embedded creator
 (`wp-creation-index.html`) surfaces it, since it runs in an iframe where the shared
 app bar — and therefore the banner — is deliberately skipped.
+
+---
+
+## 3. Export is not one merged PDF; drawings ride along as a list
+
+**Files:** `html/wp-creation-app.js` (the T9.1 export walk), `CR-008`
+**Decided:** 2026-08-20, by Nick — "add this to known issues."
+
+### What is wrong
+
+CR-008 asked for the work package "as one document." What shipped (T9.1)
+renders every section inline — including images — and lists PDF drawing
+attachments with links, rather than merging their pages into a single PDF.
+
+### What it costs
+
+A crew printing the package gets the form and the inline images in one pass,
+but linked PDF drawings are separate opens/prints. For field hand-offs that
+want literally one file, someone stitches it manually.
+
+### Why it is still open
+
+Real PDF merging needs either a server-side PDF library (a new dependency and
+a render pipeline for arbitrary uploaded PDFs) or a client-side one (heavy,
+and the creator is deliberately dependency-free). The recommendation made at
+T9.1 — inline images + listed PDFs — was accepted as the shipped behaviour.
+
+### What closing it takes
+
+A server-side merge endpoint (e.g. pypdf) that concatenates the rendered
+package with each attached PDF, streamed back as one download; plus a size
+ceiling consistent with D8's upload limits. One task, one new dependency.
--- a/docs/reference/completion.md
+++ b/docs/reference/completion.md
@@ -40,7 +40,7 @@ name the probe that re-checks the item on every run.
 | S6 | built | T9.3 (`icon_check` 5) | one monochrome system, mapped in `tokens.md` |
 | S7 | built | T9.4 (`sample_check` 10) | one affordance, confirmed, fenced — verified against a real project |
 | S8 | built | T9.5 (`helptip_check` 13) | 20 badges → buttons; **closed BL-001** |
-| S13 | open | — | `seed_demo.py` still does not sign in; the smoke test does. Carried to the next revision |
+| S13 | built | T1.6 (re-verified 2026-08-20) | this row said "open / does not sign in" until Aug 20 - a records error: T1.6 fixed it in wave 1 (it reuses smoketest's login) and the wave-1 exit box was simply never ticked. Verified live: sign-in, seed, `--clean` |
 | A1 | preserved | T7.3 | `confirmEarlyRelease()` by name; async now, same contract |
 | A2 | built | T7.4 (`warning_check` 17) | one warning; the count on the sticky rail |
 | A3–A5, A7 | built | waves 1–6 | localization re-verified through T7.10's admin edits (`cards_check`) |
@@ -105,7 +105,6 @@ name the probe that re-checks the item on every run.
  aggregated, placement needs Nick.
 - **BL-024** — 21 native dialogs on admin/users/launcher; the T7.9 kit is
  ready for them.
- **S13** — `seed_demo.py` sign-in.
 - Product questions raised in commit messages, awaiting answers: hold
  reachable from Draft/Scheduled (T7.3); CR-014 email body content (T7.6);
  merged-PDF export (T9.1).
--- a/docs/reference/file-map.md
+++ b/docs/reference/file-map.md
@@ -247,7 +247,7 @@ Wave 4 added three more, each written because its task's done-when could not be
 anything that already existed:

 ```bash
-python tests/aggregates_check.py    # B4  — do the counts come from the server?   16 checks
+python tests/aggregates_check.py    # B4  — do the counts come from the server?   17 checks
 python tests/url_state_check.py     # S3  — does the app's state have an address? 23 checks
 python tests/autosave_check.py      # S2/B5 — does unsaved work survive?          34 checks
 python tests/a11y_check.py          # S10/S11/S12 — announce, legible, focus      22 checks
@@ -280,7 +280,7 @@ python tests/form_structure_check.py # F6/D3 - rail, disclosure, one open sectio
 python tests/hold_check.py           # CR-015/A1/D4 - the hold clears, gates hold 50 checks
 python tests/warning_check.py        # A2 - one warning, a badge from anywhere    17 checks
 python tests/triage_check.py         # A6 - the sidebar answers the stand-up      16 checks
-python tests/qa_gate_check.py        # CR-014/D2/D9/D10 - QA gate + capture sink  40 checks
+python tests/qa_gate_check.py        # CR-014/D2/D9/D10 - QA gate + capture sink  41 checks
 python tests/files_check.py          # CR-007/D8 - drawings upload + real offline 36 checks
 python tests/sticky_bar_check.py     # B6 - save reachable on every wizard step   12 checks
 python tests/usage_check.py          # D5 - one analytics core, admin report      15 checks
@@ -312,6 +312,8 @@ The August 20 integration adds:

 ```bash
 python tests/assets_check.py         # D11 - Micron picker: read-only, degrades    31 checks
+python tests/critical_reopen_check.py # BL-021 - on-hold mail reaches PM + CM       11 checks
+python tests/console_dialogs_check.py # BL-024 - consoles/launcher: 21 natives -> 0  17 checks
 ```

 **Three probes were re-pointed at `T7.1`.** `sections_check.py` 5b drove the live
--- a/docs/waves/backlog.md
+++ b/docs/waves/backlog.md
@@ -447,7 +447,7 @@ deliberately deferred.
  what is left is `field.html`'s `.fld-search`, and `T9.5` should re-measure that one the
  same way rather than inheriting this entry's wording.

-### BL-020 — Switching from the SOP wizard to the creator can now prompt to leave
+### BL-020 — CLOSED (decided 2026-08-20: keep it) — the wizard-exit prompt stays

 - **Found during:** T7.1
 - **Where:** `html/wp-autosave.js:96` (the `beforeunload` guard), reached from the
@@ -474,7 +474,7 @@ deliberately deferred.
  kept, `T7.2`'s side navigation is the place to make saving obvious enough that
  the prompt stops being a surprise.

-### BL-021 — `project_sop_team()` reads a path `pushSOP` never writes
+### BL-021 — CLOSED 2026-08-20 (`project_sop_team()` reads nested-first; `critical_reopen_check` 11, sink-verified)

 - **Found during:** T7.6
 - **Where:** `server/app.py`, `project_sop_team()`
@@ -491,7 +491,7 @@ deliberately deferred.
 - **Suggested wave or follow-up:** wave 9 backlog sweep (`T9.9`), verified with
  the `tests/qa_gate_check.py` sink pattern.

-### BL-022 — F6's "roughly two screen heights": 2.17 against a strict 2.0
+### BL-022 — CLOSED 2026-08-20 (strict 2.0; the chrome compressed to 1,784px = 1.98 screens; form_structure_check 51/51 for the first time)

 - **Found during:** T7.2, re-measured at the wave 7 exit
 - **Where:** `html/wp-creation-index.html` page chrome; `tests/form_structure_check.py`
@@ -510,7 +510,7 @@ deliberately deferred.
  becomes a small T9 task. The strict check stays red so the question cannot be
  forgotten.

-### BL-023 — Productivity factor: actual against estimated hours
+### BL-023 — CLOSED into D12 (decided 2026-08-20: the dashboard) — see decisions-2026-08-20.md

 - **Found during:** T9.2 (logged as that task's done-when requires)
 - **Where:** future — dashboard / rollups
@@ -518,13 +518,14 @@ deliberately deferred.
  hours exist on every package; nothing yet compares them. A productivity
  factor (actual ÷ estimated, rolled up by discipline / building / type the way
  CR-018 rolls cost) is the measurement Marlena's tracking exists to enable.
-  The rollup endpoints (`/api/wps/metrics`, `/api/projects/{id}/summary`)
-  already carry both sums, so this is a presentation task, not a data one.
+  `/api/wps/metrics` already carries both sums, so this is a presentation
+  task, not a data one. (Corrected at D12: the entry originally credited
+  `/api/projects/{id}/summary` too, which carries no hours at all.)
 - **Why not now:** new scope — needs its own item id per the working rules, and
  a product conversation about where it displays and who reads it.
 - **Suggested wave or follow-up:** next revision; needs Nick for placement.

-### BL-024 — 21 native dialogs remain on the operator consoles and the launcher
+### BL-024 — CLOSED 2026-08-20 (wp-dialog.js, the T7.9 kit shared; 21 -> 0; `console_dialogs_check` 17)

 - **Found during:** T9.5 (the audit's dialog count)
 - **Where:** `admin.js` (6), `users.js` (10), `index.html` (5)
@@ -537,7 +538,7 @@ deliberately deferred.
  drive-by CLAUDE.md forbids; the audit's job was to measure and document.
 - **Suggested wave or follow-up:** next revision, one task, using the T7.9 kit.

-### BL-025 — The second brand blue survives as one rgba focus tint in help.js
+### BL-025 — CLOSED 2026-08-20 (tint rebased onto THE blue; color_check greps space-free spellings)

 - **Found during:** the 2026-08-20 transparency fix (undefined-token sweep)
 - **Where:** `help.js`, the help-centre search input's `:focus` rule:
--- a/docs/waves/decisions-2026-08-20.md
+++ b/docs/waves/decisions-2026-08-20.md
@@ -53,3 +53,50 @@ Cody's behaviour and moves it onto the R2 idiom:
  a malformed URL's error text can quote password fragments.
 - **Unconfigured is not an error.** Local dev and the demo DB run with the picker in
  manual mode; nothing in the suite requires the catalog to exist.
+
+---
+
+# The evening decisions (same day)
+
+Six answers from Nick, given in one message. Recorded verbatim in intent; each
+names the item it settles. One new item id is assigned (D12); everything else
+amends or closes an existing question.
+
+## The answers
+
+1. **BL-022 — "strict 2.0."** F6/D3's "roughly two screen heights" means
+   **2.0**, not 2.17. The overage is chrome (~154px: the context bar, the
+   release banner's spacing, header/toolbar padding), so this becomes a build
+   task: compress the chrome without deleting what other items placed
+   deliberately (A2's one-warning banner and the SOP identity strip STAY —
+   they get denser, not removed). `form_structure_check`'s red check flips
+   green by the page actually fitting, not by moving the bar.
+
+2. **Hold from Draft/Scheduled — "no, leave as is."** The hold branch stays
+   reachable from any status. T7.3's raised question is closed; the shipped
+   behaviour is the decided behaviour.
+
+3. **CR-014 email bodies — links back to the system; customer context is
+   allowed, confidential documents are not.** The T7.6-era rule ("no customer
+   IP in emails") is refined: naming the customer, the project, the package
+   and where the work happens is fine; what must never be embedded is
+   confidential document CONTENT (drawings, attachments, scope text). Every
+   work-package email carries a deep link back to the package in the system.
+   Build task, sink-verified.
+
+4. **CR-008 merged-PDF export — known issue, not a build.** The export keeps
+   inline images + listed PDF attachments. Recorded as KNOWN-ISSUES.md §3 so
+   the limitation is a commitment, not a surprise.
+
+5. **BL-023 → D12 — the productivity factor gets a spot on the dashboard.**
+   Placement delegated ("find a spot on the dashboard"). New item id **D12**:
+   actual ÷ estimated hours, from data the rollup endpoints already carry.
+
+6. **BL-020 — "keep it."** The unsaved-work prompt on leaving the wizard
+   stays. Closed as decided-keep; no build.
+
+Plus: **"do what's left on the housekeeping"** — BL-021 (the
+critical-reopen recipient bug), BL-024 (the 21 console/launcher dialogs onto
+the shared kit), BL-025 (the last second-blue tint + the widened check), and
+S13 (seed_demo sign-in) are approved to build now, one commit each, on
+`feat/wp-suite-r3-housekeeping`.
--- a/docs/waves/wave-1.md
+++ b/docs/waves/wave-1.md
@@ -180,6 +180,6 @@ The script authenticates like a client; the server does not get weaker.

 - [ ] `F1`, `F3`, `F4` fully resolved and confirmed against the wave 0 baseline screenshots
 - [ ] `F2` and `F5` contained, with their real fixes referenced (`T2.2`, `T3.4`)
- [ ] `S13` fixed and seeding works
+- [x] `S13` fixed and seeding works (ticked 2026-08-20: the box was missed at the wave exit; re-verified end to end - sign-in, seed, --clean)
 - [ ] no new `<div onclick>`, no new raw hex values, no new `alert()` calls introduced
 - [ ] `F6` untouched — it is a structural problem fixed by section tabs in `T7.2`
--- a/html/admin.html
+++ b/html/admin.html
@@ -217,6 +217,7 @@

 <script src="wp-usage.js"></script>
 <script src="console-util.js"></script>
+<script src="wp-dialog.js"></script>
  <script src="admin.js"></script>
 <!-- The app bar's project switcher reads ProjectData; without this the bar on this
     page could never show a project and always read "Select a project" (F1). Must
--- a/html/admin.js
+++ b/html/admin.js
@@ -146,7 +146,9 @@ async function seedDemo(){
  snapshot();
 }
 async function cleanDemo(){
-  if(!confirm('Delete ALL projects whose number starts with DEMO- or SMOKE- (and their SOPs/WPs via cascade)?')) return;
+  if(!(await wpConfirmDialog({title:'Delete demo data',
+    message:'Delete ALL projects whose number starts with DEMO- or SMOKE- (and their SOPs/WPs via cascade)?',
+    okLabel:'Delete them'}))) return;
  const o=document.getElementById('demo-out'); o.innerHTML='';
  // archived=all, or an archived DEMO-/SMOKE- project becomes unreachable from
  // this button — the default list hides it and nothing else here can delete it.
@@ -250,10 +252,12 @@ async function archiveProject(id, name, archived){
      '• Nothing is deleted. Unarchive here at any time to bring it back.'
    : 'Unarchive “'+name+'”?\n\n'+
      'It becomes visible in the pickers again and can be edited as normal.';
-  if(!confirm(ask)) return;
+  if(!(await wpConfirmDialog({title:(archived?'Archive':'Unarchive')+' project',
+    message:ask, okLabel:archived?'Archive':'Unarchive'}))) return;
  const { status, json } = await api('POST','/api/projects/'+id+'/archive',{archived:!!archived});
  if(status===200) loadProjects();
-  else alert('Could not '+(archived?'archive':'unarchive')+' '+name+': '+((json && json.detail)||('HTTP '+status)));
+  else wpAlertDialog({title:(archived?'Archive':'Unarchive')+' failed',
+    message:'Could not '+(archived?'archive':'unarchive')+' '+name+': '+((json && json.detail)||('HTTP '+status))});
 }

 // Named deleteProjectAdmin, not deleteProject: every function in this file is a
@@ -261,13 +265,16 @@ async function archiveProject(id, name, archived){
 // enough to collide with one of them later. The -Admin suffix also says which of the
 // two project deletions this is — the console's, not a project member's.
 async function deleteProjectAdmin(id, name){
-  if(!confirm('DELETE “'+name+'” permanently?\n\n'+
+  if(!(await wpConfirmDialog({title:'Delete project permanently',
+    message:'DELETE “'+name+'” permanently?\n\n'+
      'Its SOP, EVERY work package on it and every access assignment are deleted with it '+
      '(database cascade). This cannot be undone.\n\n'+
-    'If you only want it out of the way, cancel and use Archive instead.')) return;
+      'If you only want it out of the way, cancel and use Archive instead.',
+    okLabel:'Delete permanently'}))) return;
  const { status, json } = await api('DELETE','/api/projects/'+id);
  if(status===200) loadProjects();
-  else alert('Could not delete '+name+': '+((json && json.detail)||('HTTP '+status)));
+  else wpAlertDialog({title:'Delete failed',
+    message:'Could not delete '+name+': '+((json && json.detail)||('HTTP '+status))});
 }

 // ── default members on new projects ─────────────────────────────────────────────
@@ -373,7 +380,8 @@ async function setAutoAdd(id, username){
    _defMemUsers = _defMemUsers.map(u => u.id===json.id ? json : u);
    renderDefaultMembers();
  } else {
-    alert('Could not change the new-project default for '+username+': '+((json && json.detail)||('HTTP '+status)));
+    wpAlertDialog({title:'Change failed',
+      message:'Could not change the new-project default for '+username+': '+((json && json.detail)||('HTTP '+status))});
    loadDefaultMembers();
  }
 }
--- a/html/help.js
+++ b/html/help.js
@@ -139,7 +139,7 @@
  .ui-help-search{ flex:1; position:relative; max-width:420px; }
  .ui-help-search input{ width:100%; padding:8px 12px; border:1px solid var(--cds-border-strong); border-radius:0;
    font-size:13px; outline:none; background:var(--cds-layer-accent); }
-  .ui-help-search input:focus{ border-color:var(--cds-focus); background:var(--cds-layer); box-shadow:0 0 0 2px rgba(37,99,214,.15); }
+  .ui-help-search input:focus{ border-color:var(--cds-focus); background:var(--cds-layer); box-shadow:0 0 0 2px rgba(15,98,254,.15); }
  .ui-help-head .ui-help-x{ margin-left:auto; background:none; border:none; font-size:20px; cursor:pointer; color:var(--cds-text-secondary); line-height:1; }
  .ui-help-wrap{ display:flex; flex:1; min-height:0; }
  .ui-help-nav{ width:230px; flex:none; border-right:1px solid var(--cds-border-subtle); overflow:auto; padding:10px 8px; background:var(--cds-layer-accent); }
--- a/html/index.html
+++ b/html/index.html
@@ -593,6 +593,7 @@
  <script src="feedback-config.js"></script>
  <script src="project-data.js"></script>
  <script src="help.js"></script>
+  <script src="wp-dialog.js"></script>
  <script>
    // ── PROJECT SELECTION ─────────────────────────────────────────────────────
    const esc = ProjectData.esc;
@@ -1046,7 +1047,7 @@
      const text = document.getElementById('comment-text').value.trim();
      
      if (!text) {
-        alert('Please enter feedback.');
+        toast('Please enter feedback.', 'alert');
        return;
      }
      
@@ -1067,7 +1068,7 @@
    function exportFeedback() {
      const saved = localStorage.getItem('wp_suite_index_comments');
      const data = saved ? JSON.parse(saved) : [];
-      if (!data.length) { alert('No feedback to export yet.'); return; }
+      if (!data.length) { toast('No feedback to export yet.', 'alert'); return; }
      const payload = { app: 'Work Package Suite', source: 'home', exportedAt: new Date().toISOString(), comments: data };
      const blob = new Blob([JSON.stringify(payload, null, 2)], { type: 'application/json' });
      const a = document.createElement('a');
@@ -1085,7 +1086,7 @@
        try {
          const inc = JSON.parse(r.result);
          const incoming = Array.isArray(inc) ? inc : (inc.comments || []);
-          if (!incoming.length) { alert('No feedback found in that file.'); return; }
+          if (!incoming.length) { toast('No feedback found in that file.', 'alert'); return; }
          const saved = localStorage.getItem('wp_suite_index_comments');
          allComments = saved ? JSON.parse(saved) : [];
          const seen = new Set(allComments.map(c => c.timestamp + '|' + c.text));
@@ -1093,8 +1094,8 @@
          incoming.forEach(c => { const k = c.timestamp + '|' + c.text; if (c.text && !seen.has(k)) { allComments.push(c); seen.add(k); added++; } });
          localStorage.setItem('wp_suite_index_comments', JSON.stringify(allComments));
          loadComments();
-          alert('Imported ' + added + ' feedback item' + (added === 1 ? '' : 's') + '.');
-        } catch (e) { alert('Could not read that file.'); }
+          toast('Imported ' + added + ' feedback item' + (added === 1 ? '' : 's') + '.');
+        } catch (e) { toast('Could not read that file.', 'alert'); }
        ev.target.value = '';
      };
      r.readAsText(f);
--- a/html/users.html
+++ b/html/users.html
@@ -102,6 +102,7 @@
 </div>

 <script src="console-util.js"></script>
+<script src="wp-dialog.js"></script>
  <script src="users.js"></script>
 <!-- The app bar's project switcher reads ProjectData; without this the bar on this
     page could never show a project and always read "Select a project" (F1). Must
--- a/html/users.js
+++ b/html/users.js
@@ -255,37 +255,44 @@ function projAccessCell(u){
 // Each one reloads on failure so a control can never sit there showing a value the
 // server refused.
 async function resetPw(id, username){
-  const pw = prompt('New password for "'+username+'" (min 12 characters):');
+  // The min-12 rule was stated in the prompt label and enforced only by the
+  // server round-trip; the kit's validate() answers AT the input instead.
+  const pw = await wpPromptDialog({title:'Reset password',
+    message:'Set a new password for "'+username+'". Their existing sessions are signed out.',
+    label:'New password (min 12 characters)',
+    validate:v => (v && v.length >= 12) ? '' : 'At least 12 characters.'});
  if(pw === null) return;
  const { status, json } = await api('POST','/api/auth/users/'+id+'/password',{new_password:pw});
-  if(status === 200) alert('Password reset for '+username+'. Their existing sessions are signed out.');
-  else alert('Could not reset the password: '+apiError(status, json));
+  if(status === 200) toast('Password reset for '+username+'. Their existing sessions are signed out.');
+  else wpAlertDialog({title:'Reset failed', message:'Could not reset the password: '+apiError(status, json)});
 }

 async function toggleActive(id, makeActive){
  const { status, json } = await api('POST','/api/auth/users/'+id+'/active',{is_active:makeActive});
  if(status === 200) loadUsers();
-  else { alert('Could not change that account: '+apiError(status, json)); loadUsers(); }
+  else { wpAlertDialog({title:'Change failed', message:'Could not change that account: '+apiError(status, json)}); loadUsers(); }
 }

 async function changeRole(id, role, username){
  const { status, json } = await api('POST','/api/auth/users/'+id+'/role',{role});
-  if(status !== 200) alert('Could not change permissions for '+username+': '+apiError(status, json));
+  if(status !== 200) wpAlertDialog({title:'Change failed', message:'Could not change permissions for '+username+': '+apiError(status, json)});
  loadUsers();
 }

 async function changeProjectRole(id, project_role, username){
  const { status, json } = await api('POST','/api/auth/users/'+id+'/project-role',{project_role});
-  if(status !== 200) alert('Could not set the project role for '+username+': '+apiError(status, json));
+  if(status !== 200) wpAlertDialog({title:'Change failed', message:'Could not set the project role for '+username+': '+apiError(status, json)});
  loadUsers();
 }

 async function deleteUser(id, username){
-  if(!confirm('Delete user "'+username+'"?\n\nTheir account and every project assignment go with it. '+
-    'This cannot be undone — disable the account instead if you only want to block sign-in.')) return;
+  if(!(await wpConfirmDialog({title:'Delete user',
+    message:'Delete user "'+username+'"?\n\nTheir account and every project assignment go with it. '+
+      'This cannot be undone — disable the account instead if you only want to block sign-in.',
+    okLabel:'Delete user'}))) return;
  const { status, json } = await api('DELETE','/api/auth/users/'+id);
  if(status === 200) loadUsers();
-  else alert('Could not delete '+username+': '+apiError(status, json));
+  else wpAlertDialog({title:'Delete failed', message:'Could not delete '+username+': '+apiError(status, json)});
 }

 // ── create ────────────────────────────────────────────────────────────────────
@@ -368,7 +375,7 @@ async function createUser(){
 // more the person is on, and a save leaves those others untouched.
 async function manageProjects(id, username){
  const { status, json } = await api('GET','/api/auth/users/'+id+'/projects');
-  if(status !== 200 || !json){ alert('Could not load projects: '+apiError(status, json)); return; }
+  if(status !== 200 || !json){ wpAlertDialog({title:'Could not load projects', message:'Could not load projects: '+apiError(status, json)}); return; }
  openProjectModal(id, username, json);
 }
 function closeProjectModal(){ const m = document.getElementById('proj-modal'); if(m) m.remove(); }
@@ -453,7 +460,7 @@ function openProjectModal(userId, username, data){
    const { status, json } = await api('PUT','/api/auth/users/'+userId+'/projects',
      { project_ids: ids, roles: roleMap });
    if(status === 200){ closeProjectModal(); loadUsers(); }
-    else alert('Save failed: '+apiError(status, json));
+    else wpAlertDialog({title:'Save failed', message:'Save failed: '+apiError(status, json)});
  };
 }

--- a/html/wp-creation-app.js
+++ b/html/wp-creation-app.js
@@ -3777,6 +3777,17 @@ function renderDashboard(){
    ${card('Overdue', overdue, overdue?'dm-red':'', 'overdue')}
    ${card('Est. hrs', Math.round(estH))}
    ${card('Actual hrs', Math.round(actH))}
+    ${(()=>{
+      // D12 (was BL-023): the productivity factor - actual against estimated,
+      // the measure CR-017's tracking exists to enable. At or under 1.0 the
+      // work beat the estimate (green); over it (red). Both hour fields are
+      // optional, so with nothing to divide the card shows an em dash rather
+      // than vanishing - a metric that disappears reads as "no such measure",
+      // not "nothing logged yet". Server sums (B4), same as its neighbours.
+      const pf = (estH > 0 && actH > 0) ? actH / estH : null;
+      return card('Productivity (act/est)', pf === null ? '—' : pf.toFixed(2),
+                  pf === null ? '' : (pf <= 1 ? 'dm-green' : 'dm-red'));
+    })()}
  </div>`;

  // status + discipline breakdown chips (status chips also filter the board)
--- a/html/wp-creation-styles.css
+++ b/html/wp-creation-styles.css
@@ -154,7 +154,7 @@
     after .main is what lets it be a sticky column without wrapping the layout. */
  .wp-layout { display: flex; flex-direction: column; width: 100%; margin: 0; }
  .main { min-width: 0; max-width: none; margin: 0;
-    padding: 22px 28px 72px calc(var(--nav-w,288px) + 28px);
+    padding: 14px 28px 72px calc(var(--nav-w,288px) + 28px);  /* F6: top pad only; bottom stays clear of the sticky bar */
    transition: padding-left .18s ease; }

  .section { display: none; }
@@ -308,7 +308,7 @@
  .deliv-text .dt-sub { display: block; font-size: 11px; color: var(--text-muted); margin-top: 1px; }

  /* ── NAV ── */
-  .nav-row { display: flex; justify-content: space-between; align-items: center; padding-top: 24px; margin-top: 24px; border-top: 1px solid var(--border); }
+  .nav-row { display: flex; justify-content: space-between; align-items: center; padding-top: 14px; margin-top: 14px; border-top: 1px solid var(--border); }  /* F6 */
  .btn {
    padding: 10px 22px; border-radius: var(--radius); font-family: var(--mono); font-size: 11px; font-weight: 600;
    letter-spacing: .08em; cursor: pointer; border: 1px solid; transition: all .15s;
@@ -537,7 +537,7 @@
    border-radius:var(--radius); padding:7px 10px; font-size:11px; }

  /* ── CREATION TOOL ───────────────────────────────────────────────── */
-  .ctx-bar { max-width:none; margin:0; padding:12px 28px 12px calc(var(--nav-w,288px) + 28px); display:flex; align-items:center; gap:20px;
+  .ctx-bar { max-width:none; margin:0; padding:7px 28px 7px calc(var(--nav-w,288px) + 28px); display:flex; align-items:center; gap:20px;  /* F6: denser, still the SOP identity strip */
    border-bottom:1px solid var(--border); background:var(--surface); flex-wrap:wrap; }
  .ctx-empty { color:var(--text-muted); font-size:13px; }
  .ctx-main .ctx-proj { font-weight:700; color:var(--text); font-size:14px; }
@@ -575,7 +575,7 @@
  /* ── WORK PACKAGE FORM ───────────────────────────────────────────── */
  .sop-hint { color:var(--accent) !important; }
  .release-banner { max-width:none; margin:0; padding:0 28px 0 calc(var(--nav-w,288px) + 28px); }
-  .release-banner .rb-inner { margin-top:14px; border-radius:var(--radius); padding:11px 16px; font-size:13px; font-weight:600;
+  .release-banner .rb-inner { margin-top:8px; border-radius:var(--radius); padding:8px 16px; font-size:13px; font-weight:600;  /* F6: A2's one warning, denser */
    display:flex; align-items:center; gap:10px; flex-wrap:wrap; }
  .rb-ready { background:var(--accent-green-dim); color:var(--accent-green); border:1px solid var(--wp-status-success-border-b); }
  .rb-notready { background:var(--accent-amber-dim); color:var(--accent-amber); border:1px solid var(--wp-status-warning-border-b); }
@@ -758,7 +758,13 @@
  /* A collapsed section should read as a ROW in a list, not as a box with one line
     in it. Eleven of them at the card's own 28px padding is 660px of nothing -
     which is a third of what F6 was measuring, arriving by a different door. */
+  /* F6 strict 2.0: a collapsed row is 36px on fine pointers - 13 of them at
+     rest is where most of the two-screens overage lived. Coarse pointers keep
+     the taller row below (the 44px tablet target, C1). */
+  .card.collapsed { padding-top: 5px; padding-bottom: 5px; }
+  @media (pointer: coarse) {
    .card.collapsed { padding-top: 10px; padding-bottom: 10px; }
+  }
  .card.collapsed .section-header { margin-bottom: 0; padding-bottom: 0; border-bottom: 0; }
  .card.collapsed .sub-heading { margin-bottom: 0; }

--- a/html/wp-dialog.js
+++ b/html/wp-dialog.js
@@ -0,0 +1,172 @@
+/* Dialog kit + toast, shared (BL-024, 2026-08-20).
+ *
+ * The T7.9 kit, extracted for the pages the S1 tasks never named: the launcher
+ * (index.html), the admin console and the user console carried 21 native
+ * dialogs between them. Same contract as the creator's copy:
+ *
+ *   wpConfirmDialog({title, message, okLabel, cancelLabel})   -> Promise<bool>
+ *   wpPromptDialog({title, message, label, value, validate})  -> Promise<string|null>
+ *   wpAlertDialog({title, message, okLabel})                  -> Promise (value not meaningful)
+ *   toast(msg, kind)   kind 'alert' interrupts (role=alert); default role=status
+ *
+ * Self-contained on purpose: markup and styles are injected on first use, the
+ * styles are theme tokens only (the token rule), and the class names are its
+ * own (wp-dlg-*) so the consoles' existing .modal styles are never touched.
+ * The creator keeps its inline copy - it owns the same-id markup in its HTML -
+ * so everything here is guarded: if the page already has the kit, this file
+ * defines nothing.
+ */
+(function (global) {
+  'use strict';
+  if (typeof global.wpConfirmDialog === 'function') return;   // the creator's copy wins
+
+  var CSS =
+    '#wp-dlg-overlay{position:fixed;inset:0;background:var(--wp-scrim-cool-strong);' +
+    'display:none;align-items:center;justify-content:center;z-index:10500;padding:20px;}' +
+    '#wp-dlg-overlay.open{display:flex;}' +
+    '.wp-dlg{background:var(--cds-layer);color:var(--cds-text-primary);max-width:480px;width:100%;' +
+    'border-radius:8px;box-shadow:0 12px 40px rgba(20,30,50,.3);overflow:hidden;' +
+    'font-family:ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;font-size:14px;}' +
+    '.wp-dlg-head{display:flex;align-items:center;justify-content:space-between;padding:14px 18px;' +
+    'border-bottom:1px solid var(--cds-border-subtle);font-weight:700;}' +
+    '.wp-dlg-x{background:none;border:none;font-size:18px;line-height:1;cursor:pointer;' +
+    'color:var(--cds-text-secondary);padding:4px 6px;}' +
+    '.wp-dlg-x:focus-visible{outline:2px solid var(--cds-focus);outline-offset:1px;}' +
+    '.wp-dlg-body{padding:16px 18px;}' +
+    '#wp-dlg-msg{white-space:pre-wrap;line-height:1.5;}' +
+    '#wp-dlg-input-wrap{margin-top:10px;}' +
+    '#wp-dlg-input-wrap label{display:block;font-size:12px;margin-bottom:4px;color:var(--cds-text-secondary);}' +
+    '#wp-dlg-input{width:100%;box-sizing:border-box;padding:8px 10px;font:inherit;' +
+    'border:1px solid var(--cds-border-strong);border-radius:4px;background:var(--cds-field);}' +
+    '#wp-dlg-input:focus{outline:2px solid var(--cds-focus);outline-offset:-1px;}' +
+    '#wp-dlg-err{color:var(--cds-text-error);font-size:12px;font-weight:600;margin-top:4px;}' +
+    '#wp-dlg-err:empty{display:none;}' +
+    '.wp-dlg-foot{display:flex;justify-content:flex-end;gap:10px;padding:12px 18px;' +
+    'border-top:1px solid var(--cds-border-subtle);}' +
+    '.wp-dlg-btn{font:inherit;font-weight:600;padding:8px 16px;border-radius:6px;cursor:pointer;' +
+    'border:1px solid var(--cds-border-strong);background:var(--cds-layer);color:var(--cds-text-primary);}' +
+    '.wp-dlg-btn.primary{background:var(--cds-interactive-01);border-color:var(--cds-interactive-01);' +
+    'color:var(--cds-text-on-color);}' +
+    '.wp-dlg-btn:focus-visible{outline:2px solid var(--cds-focus);outline-offset:1px;}' +
+    '@media(pointer:coarse){.wp-dlg-btn{min-height:44px;}.wp-dlg-x{min-width:44px;min-height:44px;}}' +
+    '#toast{position:fixed;bottom:26px;left:50%;transform:translateX(-50%) translateY(20px);' +
+    'background:var(--cds-background-inverse);color:var(--cds-text-inverse);padding:9px 16px;' +
+    'border-radius:6px;font-size:13px;opacity:0;transition:opacity .18s,transform .18s;' +
+    'pointer-events:none;z-index:10600;max-width:min(480px,calc(100vw - 32px));}' +
+    '#toast.show{opacity:1;transform:translateX(-50%) translateY(0);}';
+
+  function ensure() {
+    var ov = document.getElementById('wp-dlg-overlay');
+    if (ov) return ov;
+    var st = document.createElement('style');
+    st.textContent = CSS;
+    document.head.appendChild(st);
+    ov = document.createElement('div');
+    ov.id = 'wp-dlg-overlay';
+    ov.setAttribute('role', 'dialog');
+    ov.setAttribute('aria-modal', 'true');
+    ov.setAttribute('aria-labelledby', 'wp-dlg-title');
+    ov.innerHTML =
+      '<div class="wp-dlg">' +
+        '<div class="wp-dlg-head"><div id="wp-dlg-title"></div>' +
+          '<button type="button" class="wp-dlg-x" id="wp-dlg-x" title="Cancel" aria-label="Cancel">✕</button></div>' +
+        '<div class="wp-dlg-body">' +
+          '<div id="wp-dlg-msg"></div>' +
+          '<div id="wp-dlg-input-wrap">' +
+            '<label id="wp-dlg-label" for="wp-dlg-input"></label>' +
+            '<input type="text" id="wp-dlg-input">' +
+            '<div id="wp-dlg-err" role="alert"></div>' +
+          '</div>' +
+        '</div>' +
+        '<div class="wp-dlg-foot">' +
+          '<button type="button" class="wp-dlg-btn" id="wp-dlg-cancel">Cancel</button>' +
+          '<button type="button" class="wp-dlg-btn primary" id="wp-dlg-ok">OK</button>' +
+        '</div>' +
+      '</div>';
+    document.body.appendChild(ov);
+    document.getElementById('wp-dlg-x').addEventListener('click', cancel);
+    document.getElementById('wp-dlg-cancel').addEventListener('click', cancel);
+    document.getElementById('wp-dlg-ok').addEventListener('click', ok);
+    document.getElementById('wp-dlg-input').addEventListener('keydown', function (e) {
+      if (e.key === 'Enter') ok();
+    });
+    document.addEventListener('keydown', function (e) {
+      if (e.key === 'Escape' && ov.classList.contains('open')) cancel();
+    });
+    return ov;
+  }
+
+  var resolveFn = null;
+
+  function open(opts) {
+    return new Promise(function (res) {
+      resolveFn = res;
+      var ov = ensure();
+      ov._opts = opts || {};
+      document.getElementById('wp-dlg-title').textContent = opts.title || 'Confirm';
+      document.getElementById('wp-dlg-msg').textContent = opts.message || '';
+      document.getElementById('wp-dlg-input-wrap').style.display = opts.input ? '' : 'none';
+      document.getElementById('wp-dlg-label').textContent = opts.label || '';
+      var inp = document.getElementById('wp-dlg-input');
+      inp.value = (opts.value != null ? String(opts.value) : '');
+      document.getElementById('wp-dlg-err').textContent = '';
+      document.getElementById('wp-dlg-ok').textContent = opts.okLabel || 'OK';
+      var cb = document.getElementById('wp-dlg-cancel');
+      cb.textContent = opts.cancelLabel || 'Cancel';
+      cb.style.display = opts.okOnly ? 'none' : '';
+      ov.classList.add('open');
+      setTimeout(function () {
+        (opts.input ? inp : document.getElementById('wp-dlg-ok')).focus();
+      }, 0);
+    });
+  }
+
+  function close(val) {
+    var ov = document.getElementById('wp-dlg-overlay');
+    if (ov) ov.classList.remove('open');
+    var r = resolveFn;
+    resolveFn = null;
+    if (r) r(val);
+  }
+
+  function ok() {
+    var ov = document.getElementById('wp-dlg-overlay');
+    var opts = (ov && ov._opts) || {};
+    if (opts.input) {
+      var v = document.getElementById('wp-dlg-input').value;
+      if (opts.validate) {
+        var err = opts.validate(v);
+        if (err) {
+          document.getElementById('wp-dlg-err').textContent = err;
+          document.getElementById('wp-dlg-input').focus();
+          return;
+        }
+      }
+      close(v);
+    } else close(true);
+  }
+
+  function cancel() {
+    var ov = document.getElementById('wp-dlg-overlay');
+    var opts = (ov && ov._opts) || {};
+    close(opts.input ? null : false);
+  }
+
+  global.wpConfirmDialog = function (opts) { return open(Object.assign({}, opts, { input: false })); };
+  global.wpPromptDialog = function (opts) { return open(Object.assign({}, opts, { input: true })); };
+  global.wpAlertDialog = function (opts) { return open(Object.assign({}, opts, { input: false, okOnly: true })); };
+
+  if (typeof global.toast !== 'function') {
+    // S10's rule, same as the creator: role BEFORE text, 'alert' interrupts.
+    global.toast = function (msg, kind) {
+      ensure();
+      var t = document.getElementById('toast');
+      if (!t) { t = document.createElement('div'); t.id = 'toast'; document.body.appendChild(t); }
+      t.setAttribute('role', kind === 'alert' ? 'alert' : 'status');
+      t.textContent = msg;
+      t.classList.add('show');
+      clearTimeout(global.toast._t);
+      global.toast._t = setTimeout(function () { t.classList.remove('show'); }, 2200);
+    };
+  }
+})(window);
--- a/server/app.py
+++ b/server/app.py
@@ -458,15 +458,41 @@ def wp_link(db: Session, wp: "models.WorkPackage") -> str:
    return (base + path) if base else path


+def wp_titled(wp: "models.WorkPackage") -> str:
+    """Number — title, for a message body. Decided 2026-08-20: the title is
+    customer CONTEXT and may ride in mail; document CONTENT may not."""
+    t = (wp.subject or "").strip()
+    n = wp.number or "a work package"
+    return f"{n} — {t}" if t else n
+
+
+def wp_where(wp: "models.WorkPackage") -> str:
+    """Where the work happens, for a message body: the CR-004 structured
+    fields (stored as paths — stable, and readable to the people these mails
+    address), else the pre-CR-004 free text. Empty string when unset, and
+    callers drop the line entirely rather than mail 'Where: '."""
+    data = wp.data or {}
+    parts = [str(data.get(d) or "").strip() for d in LOCATION_DIMENSIONS]
+    parts = [p for p in parts if p]
+    return " / ".join(parts) if parts else str(data.get("location") or "").strip()
+
+
+def _where_line(wp: "models.WorkPackage") -> str:
+    w = wp_where(wp)
+    return f"Where: {w}\n" if w else ""
+
+
 def assign_body(assignee: "models.User", wp: "models.WorkPackage", actor: "models.User", link: str) -> str:
-    # Deliberately minimal — a WP number + a link, NOT the package contents (keeps
-    # customer IP inside the app, behind login).
+    # Number, title and location — customer context, allowed since the
+    # 2026-08-20 decision (decisions-2026-08-20.md). Contents stay behind
+    # the link: no scope text, no descriptions, no attachments.
    who = actor.full_name or actor.username
    name = assignee.full_name or assignee.username
    return (
        f"Hi {name},\n\n"
-        f"{who} assigned you a work package: {wp.number or '(no number)'}.\n\n"
-        f"Open the Work Package Suite to view and action it:\n{link}\n\n"
+        f"{who} assigned you a work package: {wp_titled(wp)}.\n"
+        + _where_line(wp) +
+        f"\nOpen the Work Package Suite to view and action it:\n{link}\n\n"
        f"— This is an automated message from the Work Package Suite."
    )

@@ -1597,15 +1623,22 @@ def project_sop_team(db: Session, project_id: Optional[str]) -> list[str]:
    ).first()
    if not sop:
        return []
-    proj = (sop.data or {}).get("project") or {}
+    data = sop.data or {}
+    # BL-021, fixed 2026-08-20: pushSOP writes the row as data={sop, state}, so
+    # the project block lives at data['sop']['project']. This read was one
+    # level too shallow - always {} - and the critical-reopen mail never
+    # reached the PM or CM its docstring promises. Same tolerant read as
+    # project_qa_group below: nested shape first, flat shape for hand-written rows.
+    proj = ((data.get("sop") or {}).get("project")
+            or data.get("project") or {})
    return [i for i in (proj.get("pmId"), proj.get("cmId")) if i]


 def project_qa_group(db: Session, project_id: Optional[str]) -> list["models.User"]:
    """D2: the QA group named on the project's latest complete SOP. pushSOP writes
    the row as data={sop, state}, so the project block is data['sop']['project'] -
-    note that project_sop_team above reads data['project'], which that shape never
-    has (BL-021, logged, not fixed here)."""
+    project_sop_team above read the flat shape until BL-021 was fixed
+    (2026-08-20); both now read nested-first, exactly alike."""
    if not project_id:
        return []
    sop = db.scalars(
@@ -1652,14 +1685,15 @@ def enforce_qa_rejection_comment(data: Optional[dict], new_status: str,

 def qa_ready_body(user: "models.User", wp: "models.WorkPackage",
                  actor: "models.User", link: str) -> str:
-    # A WP number and a deep link - NOT the package contents. The task text asked
-    # for location and a scope summary, but the done-when list (and the standing
-    # rule) says no customer IP in a message body; the link is the summary.
+    # Number, title and location ride in the body — the 2026-08-20 decision
+    # restored the location the T7.6 done-when had excluded. The SCOPE summary
+    # stays out: scope text is document content, and the link is its summary.
    who = actor.full_name or actor.username
    name = user.full_name or user.username
    return (
        f"Hi {name},\n\n"
-        f"{who} moved {wp.number or 'a work package'} to Ready for QA.\n"
+        f"{who} moved {wp_titled(wp)} to Ready for QA.\n"
+        + _where_line(wp) +
        f"It is in the QA queue waiting to be accepted or returned.\n\n"
        f"Open it here:\n{link}\n\n"
        f"— This is an automated message from the Work Package Suite."
@@ -1672,7 +1706,8 @@ def qa_reject_body(user: "models.User", wp: "models.WorkPackage",
    name = user.full_name or user.username
    return (
        f"Hi {name},\n\n"
-        f"{who} returned {wp.number or 'a work package'} from Ready for QA to In Progress.\n"
+        f"{who} returned {wp_titled(wp)} from Ready for QA to In Progress.\n"
+        + _where_line(wp) +
        f"The reason is recorded on the package.\n\n"
        f"Open it here:\n{link}\n\n"
        f"— This is an automated message from the Work Package Suite."
@@ -1705,18 +1740,20 @@ def notify_qa_transition(db: Session, wp: "models.WorkPackage",

 def hold_body(user: "models.User", wp: "models.WorkPackage", names: list[str],
              actor: "models.User", link: str) -> str:
-    # Constraint names and a WP number only — no package contents, same rule as the
-    # assignment mail.
+    # Constraint names, number, title and location — customer context per the
+    # 2026-08-20 decision. No package contents; the link carries those.
    who = user.full_name or user.username
    by = actor.full_name or actor.username
    which = ", ".join(names)
    return (
        f"Hi {who},\n\n"
-        f"A critical constraint was reopened on {wp.number or 'a work package'} "
+        f"A critical constraint was reopened on {wp_titled(wp)} "
        f"after it was released to the field, so the package is on hold.\n\n"
        f"Constraint: {which}\n"
+        + _where_line(wp) +
        f"Reopened by: {by}\n\n"
-        f"Open the package:\n{link}\n"
+        f"Open the package:\n{link}\n\n"
+        f"— This is an automated message from the Work Package Suite."
    )


@@ -1733,7 +1770,7 @@ def kitting_body(user: "models.User", wp: "models.WorkPackage", actor: "models.U
                   or (wp.data or {}).get("mimoLoc") or "").strip() or "not set"
    return (
        f"Hi {name},\n\n"
-        f"{who} moved kitting on {wp.number or 'a work package'} from "
+        f"{who} moved kitting on {wp_titled(wp)} from "
        f"{old_status or 'Not Started'} to {new_status or 'Not Started'}.\n"
        f"Delivery location: {delivery}.\n\n"
        f"Open it here:\n{link}\n\n"
@@ -1749,7 +1786,7 @@ def material_request_body(user: "models.User", wp: "models.WorkPackage",
    needed_line = f" needed by {needed}" if needed else ""
    return (
        f"Hi {name},\n\n"
-        f"{who} raised a material request on {wp.number or 'a work package'}: "
+        f"{who} raised a material request on {wp_titled(wp)}: "
        f"{n_lines} line{'' if n_lines == 1 else 's'}{needed_line}.\n"
        f"Delivery location: {delivery}.\n\n"
        f"Open it here:\n{link}\n\n"
--- a/server/notify.py
+++ b/server/notify.py
@@ -7,11 +7,14 @@ and is NEVER stored in the database or shown in the UI.

 Every notable event (e.g. a WP assignment) writes a `notifications` row — an in-app
 record — and, when email is on + SMTP is set, the row is delivered by email in a
-background task. Notification bodies deliberately avoid customer IP: they carry a WP
-number and a deep link, not the work-package contents.
+background task. Notification bodies carry customer CONTEXT — the WP number, its
+title, where the work happens — and a deep link, never customer document CONTENT
+(scope text, descriptions, comments, attachments). Decided 2026-08-20; the link is
+the summary of everything a body leaves out.
 """
 import os
 import smtplib
+import socket
 import uuid
 import logging
 from email.message import EmailMessage
@@ -107,7 +110,13 @@ def send_email(s: dict, to_addr: str, subject: str, body: str) -> None:
    port = int(s.get("smtp_port") or 587)
    user = s.get("smtp_username") or ""
    pw = os.getenv("SMTP_PASSWORD", "")
-    with smtplib.SMTP(host, port, timeout=15) as srv:
+    # local_hostname pins the EHLO name. Without it smtplib calls getfqdn() on
+    # EVERY connect, and that reverse-DNS lookup stalls ~5s per send whenever DNS
+    # is slow or unreachable - sends are sequential background tasks, so a batch
+    # of notifications trickled out one per five seconds. gethostname() never
+    # touches the network. Found 2026-08-20 when the office link dropped.
+    with smtplib.SMTP(host, port, timeout=15,
+                      local_hostname=(socket.gethostname() or "wp-suite")) as srv:
        if s.get("smtp_use_tls", True):
            srv.starttls()
        if user:
--- a/tests/aggregates_check.py
+++ b/tests/aggregates_check.py
@@ -155,6 +155,18 @@ def main():
                str(shown) == str(as_root["total"]),
                "shown=%r server=%r (poisoned cache said 2)" % (shown, as_root["total"]))
            chk("...and is therefore not the poisoned cache's 2", str(shown) != "2", shown)
+            # D12: the productivity factor card, computed from the SAME server
+            # sums as its neighbours. Both hour fields are optional (CR-017),
+            # so the expected value is derived, not hardcoded: a real quotient
+            # when both sums exist, an em dash when either is zero.
+            pf_shown = page.eval(
+                "(()=>{const e=[...document.querySelectorAll('.dash-metric')]"
+                ".find(x=>/Productivity/i.test(x.textContent));"
+                "return e?e.querySelector('.dm-val').textContent.trim():null})()")
+            est, act = as_root.get("est_hours") or 0, as_root.get("actual_hours") or 0
+            pf_want = ("%.2f" % (act / est)) if est > 0 and act > 0 else "—"
+            chk("the D12 productivity card shows actual/estimated from the server sums",
+                pf_shown == pf_want, "shown=%r want=%r (est=%r act=%r)" % (pf_shown, pf_want, est, act))

            print("\n3. a failed aggregate request is an error, not a zero")
            page.eval("""(() => {
--- a/tests/color_check.py
+++ b/tests/color_check.py
@@ -53,8 +53,11 @@ def main():
    print("\n2. one blue, one amber")
    theme = io.open(os.path.join(HTML, "theme-light.css"), encoding="utf-8").read()
    code = strip_comments(theme, True)
+    # BL-025 widened this: the rgb spelling is compared space-free, because
+    # rgba(37,99,214,.15) in help.js slid past the spaced grep for months.
    chk("the second brand blue (#2563d6) is gone from the theme itself",
-        "2563d6" not in code and "37, 99, 214" not in code)
+        "2563d6" not in code.lower()
+        and "37,99,214" not in code.replace(" ", ""))
    chk("the ninth amber (--wp-status-warning-text-alt) is deleted",
        "--wp-status-warning-text-alt" not in code)
    others = []
@@ -63,7 +66,8 @@ def main():
            continue
        src = strip_comments(io.open(os.path.join(HTML, name), encoding="utf-8").read(),
                             name.endswith(".css"))
-        if "warning-text-alt" in src or "2563d6" in src:
+        if ("warning-text-alt" in src or "2563d6" in src.lower()
+                or "37,99,214" in src.replace(" ", "")):
            others.append(name)
    chk("...and no consumer still references either", not others, others)

--- a/tests/console_dialogs_check.py
+++ b/tests/console_dialogs_check.py
@@ -0,0 +1,149 @@
+#!/usr/bin/env python3
+"""Are the consoles' and launcher's 21 native dialogs gone? — BL-024, 2026-08-20.
+
+S1 counted 79 native dialogs app-wide; its two tasks (T5.8 wizard, T7.9
+creator) removed 58 and the audit found the remaining 21 on surfaces no S1
+task named: admin.js (6), users.js (10), the launcher's inline script (5).
+They now go through `wp-dialog.js` — the T7.9 kit extracted as a shared,
+self-injecting component (guarded so the creator's inline copy still wins on
+its own page).
+
+Static half greps the counts; browser half drives the password-reset prompt on
+the users console with natives poisoned, and proves validate() answers AT the
+input while the server round-trip completes end to end.
+
+Boots its own throwaway SQLite + uvicorn + headless browser; run it alone.
+Exit 0 all passed, 1 a failure, 2 could not run.
+"""
+import io
+import os
+import re
+import sys
+import tempfile
+import time
+
+sys.path.insert(0, os.path.dirname(os.path.dirname(os.path.abspath(__file__))))
+sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
+
+import cdp                                                           # noqa: E402
+from browser_check import seed, start_server, chk, _PASS, _FAIL      # noqa: E402
+from qa_gate_check import api                                        # noqa: E402
+
+ROOT = os.path.dirname(os.path.dirname(os.path.abspath(__file__)))
+HTML = os.path.join(ROOT, "html")
+
+
+def ascii_(v, n=240):
+    return re.sub(r"\s+", " ", str(v)).encode("ascii", "replace").decode()[:n]
+
+
+def strip_js(src):
+    src = re.sub(r"/\*.*?\*/", "", src, flags=re.S)
+    return "\n".join(re.sub(r"(?<![:'\"])//.*$", "", ln) for ln in src.split("\n"))
+
+
+def natives(name):
+    code = strip_js(io.open(os.path.join(HTML, name), encoding="utf-8").read())
+    return len(re.findall(r"(?<![\w.$])(alert|confirm|prompt)\(", code))
+
+
+def main():
+    exe = cdp.find_browser()
+    if not exe:
+        print("no headless-capable browser found; set WP_BROWSER.")
+        return 2
+
+    print("\n1. the counts (baseline 6 + 10 + 5 = 21)")
+    for name in ("admin.js", "users.js", "index.html"):
+        chk("%s: 0 native dialogs" % name, natives(name) == 0, natives(name))
+    chk("wp-dialog.js exists, has the guard, and no natives of its own",
+        natives("wp-dialog.js") == 0
+        and "typeof global.wpConfirmDialog === 'function'" in
+        io.open(os.path.join(HTML, "wp-dialog.js"), encoding="utf-8").read())
+    for page in ("index.html", "admin.html", "users.html"):
+        chk("%s loads the kit" % page,
+            'src="wp-dialog.js"' in io.open(os.path.join(HTML, page), encoding="utf-8").read())
+    chk("the creator keeps its own copy (it owns the same-id markup in its HTML)",
+        "function wpConfirmDialog" in
+        io.open(os.path.join(HTML, "wp-creation-app.js"), encoding="utf-8").read())
+
+    tmpdir = tempfile.mkdtemp(prefix="wpsuite-condlg-")
+    db_path = os.path.join(tmpdir, "check.db")
+    server = None
+    browser = None
+    try:
+        tok = seed(db_path)
+        port = cdp.free_port()
+        base = "http://127.0.0.1:%d" % port
+        server = start_server(port, db_path)
+
+        print("\n2. the users console, natives poisoned")
+        browser = cdp.Browser(exe)
+        page = browser.page()
+        page.clear_cookies()
+        page.set_cookie("wp_session", tok["root"])
+        page.viewport(1440, 900)
+        page.goto(base + "/users.html")
+        time.sleep(2.0)
+        page.eval("window.alert=()=>{throw new Error('native alert reached')};"
+                  "window.confirm=()=>{throw new Error('native confirm reached')};"
+                  "window.prompt=()=>{throw new Error('native prompt reached')};")
+        chk("the console booted with a user table",
+            page.eval("!!document.querySelector('table')"))
+
+        page.eval("void resetPw('user_pat','pat')")
+        time.sleep(0.4)
+        chk("the reset prompt is the kit's modal, open, focused at the input",
+            page.eval("(() => { const o=document.getElementById('wp-dlg-overlay');"
+                      " return !!o && o.classList.contains('open')"
+                      " && document.activeElement.id==='wp-dlg-input'; })()"))
+        page.eval("document.getElementById('wp-dlg-input').value='short';"
+                  "document.getElementById('wp-dlg-ok').click()")
+        chk("a short password is refused AT the input - dialog stays, error says why",
+            page.eval("(() => { const o=document.getElementById('wp-dlg-overlay');"
+                      " return o.classList.contains('open')"
+                      " && /12 characters/.test(document.getElementById('wp-dlg-err').textContent); })()"))
+        page.eval("document.getElementById('wp-dlg-input').value='CorrectHorseBattery10';"
+                  "document.getElementById('wp-dlg-ok').click()")
+        time.sleep(1.2)
+        chk("a good answer closes the dialog and the server accepts it",
+            page.eval("!document.getElementById('wp-dlg-overlay').classList.contains('open')"))
+        chk("...announced through the kit's toast (role=status)",
+            page.eval("(() => { const t=document.getElementById('toast');"
+                      " return !!t && t.getAttribute('role')==='status'"
+                      " && /Password reset for pat/.test(t.textContent); })()"))
+        st, _ = api(base, "/api/auth/login", "x", "POST",
+                    {"username": "pat", "password": "CorrectHorseBattery10"})
+        chk("...and the new password actually works", st == 200, st)
+
+        print("\n3. destroy needs a real yes")
+        page.eval("void deleteUser('user_bob','bob')")
+        time.sleep(0.4)
+        chk("the delete asks through the kit, spelling out what goes with it",
+            page.eval("(() => { const o=document.getElementById('wp-dlg-overlay');"
+                      " return o.classList.contains('open')"
+                      " && /cannot be undone/.test(document.getElementById('wp-dlg-msg').textContent); })()"))
+        page.eval("document.getElementById('wp-dlg-cancel').click()")
+        time.sleep(0.6)
+        st, users = api(base, "/api/auth/users", tok["root"])
+        chk("cancel means no: bob is still an account",
+            st == 200 and any(u.get("username") == "bob" for u in (users or [])),
+            ascii_([u.get("username") for u in (users or [])]))
+        errs = [e for e in page.js_errors() if "beforeunload" not in e]
+        chk("no JavaScript errors, and no path reached a native dialog (they throw here)",
+            not errs, ascii_(errs[:3]))
+    finally:
+        if browser:
+            browser.close()
+        if server:
+            server.terminate()
+
+    print("\n" + "-" * 54)
+    print("%d/%d checks passed." % (len(_PASS), len(_PASS) + len(_FAIL)))
+    for f in _FAIL:
+        print("  - " + f)
+    return 1 if _FAIL else 0
+
+
+if __name__ == "__main__":
+    sys.exit(main())
--- a/tests/critical_reopen_check.py
+++ b/tests/critical_reopen_check.py
@@ -0,0 +1,135 @@
+#!/usr/bin/env python3
+"""Does the critical-reopen mail reach the PM and CM? — BL-021, fixed 2026-08-20.
+
+`project_sop_team()` read `sop.data['project']`, but `pushSOP` stores every row
+as `data={sop, state}` — the project block is one level deeper. The lookup
+returned `[]` for every real row, so the on-hold email's recipient list was
+silently reduced to assignee + distribution: the PM and CM named in
+`notify_critical_reopen`'s own docstring never got it, from the day it shipped.
+
+The fixture writes the PRODUCTION shape (nested under 'sop'), because a
+hand-built flat row would have passed against the bug — which is exactly how it
+went unverified this long. Sink pattern from qa_gate_check, one implementation.
+
+Boots its own throwaway SQLite + uvicorn; run it alone, not back to back.
+Exit 0 all passed, 1 a failure, 2 could not run.
+"""
+import io
+import json
+import os
+import re
+import sys
+import tempfile
+
+sys.path.insert(0, os.path.dirname(os.path.dirname(os.path.abspath(__file__))))
+sys.path.insert(0, os.path.dirname(os.path.abspath(__file__)))
+
+import cdp                                                           # noqa: E402
+from browser_check import seed, start_server, chk, _PASS, _FAIL      # noqa: E402
+from sections_check import set_sop                                   # noqa: E402
+from qa_gate_check import SmtpSink, api, wait_for                    # noqa: E402
+
+ROOT = os.path.dirname(os.path.dirname(os.path.abspath(__file__)))
+
+
+def ascii_(v, n=280):
+    return re.sub(r"\s+", " ", str(v)).encode("ascii", "replace").decode()[:n]
+
+
+def set_team(pm_id, cm_id):
+    """The PRODUCTION shape: data['sop']['project'], as pushSOP writes it."""
+    from server.db import SessionLocal
+    from server import models
+    with SessionLocal() as db:
+        sop = db.get(models.Sop, "sopA")
+        data = json.loads(json.dumps(sop.data or {}))
+        proj = data.setdefault("sop", {}).setdefault("project", {})
+        proj["pmId"], proj["cmId"] = pm_id, cm_id
+        sop.data = data
+        db.commit()
+
+
+def main():
+    print("\n1. the read matches the written shape (static)")
+    src = io.open(os.path.join(ROOT, "server", "app.py"), encoding="utf-8").read()
+    fn = src[src.index("def project_sop_team"):src.index("def project_qa_group")]
+    chk("project_sop_team reads the nested data['sop']['project'] first",
+        '.get("sop")' in fn and '.get("project")' in fn)
+
+    tmpdir = tempfile.mkdtemp(prefix="wpsuite-reopen-")
+    db_path = os.path.join(tmpdir, "check.db")
+    server = None
+    sink = SmtpSink()
+    sink.start()
+    try:
+        tok = seed(db_path)
+        set_sop(db_path, {})
+        set_team("user_sue", "user_pat")
+        port = cdp.free_port()
+        base = "http://127.0.0.1:%d" % port
+        server = start_server(port, db_path)
+        root = tok["root"]
+
+        api(base, "/api/settings", root, "PUT", {
+            "email_enabled": True, "smtp_host": "127.0.0.1", "smtp_port": sink.port,
+            "smtp_use_tls": False, "from_addr": "suite@sink.local",
+            "app_base_url": base})
+
+        print("\n2. a released package, its critical constraint reopened")
+        body = {
+            "id": "wpCR1", "project_id": "projA", "number": "CR-01",
+            "subject": "energize MCC-4", "status": "In Progress",
+            "assignee_id": "user_mix",
+            "data": {"location": "B-100 / Level 2",
+                     "constraints": [{"name": "Power shutdown", "status": "cleared",
+                                      "critical": True, "comment": ""}]}}
+        code, _ = api(base, "/api/wps", root, "POST", body)
+        chk("the package saves", code == 200, code)
+        # The creation enqueues a wp_assigned mail delivered by a background
+        # task; wait for it BEFORE clearing or it leaks into the reopen count.
+        wait_for(lambda: len(sink.messages) >= 1, 10)
+        code, _ = api(base, "/api/wps/wpCR1/status", root, "POST", {"status": "Issued"})
+        chk("...and releases (the critical constraint is cleared)", code == 200, code)
+        sink.messages.clear()
+
+        body["status"] = "Issued"
+        body["data"]["constraints"][0]["status"] = "open"
+        code, wp = api(base, "/api/wps", root, "POST", body)
+        chk("reopening the critical constraint saves through the normal upsert",
+            code == 200, code)
+
+        print("\n3. the mail reaches everyone the docstring promises")
+        chk("three messages: assignee + PM + CM (the actor is excluded)",
+            wait_for(lambda: len(sink.messages) == 3, 15), len(sink.messages))
+        rcpts = sorted(m["to"][0] for m in sink.messages)
+        chk("...the PM and CM are among them - THE BL-021 fix, sink-verified",
+            "sue@example.test" in rcpts and "pat@example.test" in rcpts, ascii_(rcpts))
+        chk("...and the assignee, exactly them, nobody twice",
+            rcpts == ["mix@example.test", "pat@example.test", "sue@example.test"],
+            ascii_(rcpts))
+        text = next((m["text"] for m in sink.messages if "On hold:" in m["data"]), "")
+        chk("the body names the constraint and the package, title included (CR-014)",
+            "Power shutdown" in text and "CR-01" in text and "energize MCC-4" in text,
+            ascii_(text, 300))
+        chk("...and where the work happens, and a deep link to THAT package",
+            "B-100 / Level 2" in text
+            and "/wp-creation-index.html?project=projA&wp=wpCR1" in text, ascii_(text, 300))
+        chk("...in the house convention (the footer this body alone used to lack)",
+            "automated message from the Work Package Suite" in text)
+        _, ev = api(base, "/api/audit?entity_type=wp&entity_id=wpCR1"
+                          "&action=constraint_reopened", root)
+        chk("the reopen is in the audit history", bool(ev), ascii_(ev[:1] if ev else ev))
+    finally:
+        sink.stop()
+        if server:
+            server.terminate()
+
+    print("\n" + "-" * 54)
+    print("%d/%d checks passed." % (len(_PASS), len(_PASS) + len(_FAIL)))
+    for f in _FAIL:
+        print("  - " + f)
+    return 1 if _FAIL else 0
+
+
+if __name__ == "__main__":
+    sys.exit(main())
--- a/tests/kitting_notify_check.py
+++ b/tests/kitting_notify_check.py
@@ -106,7 +106,7 @@ def main():
        rcpts = sorted(m["to"][0] for m in sink.messages)
        chk("...exactly them, actor excluded",
            rcpts == ["pat@example.test", "sue@example.test"], ascii_(rcpts))
-        body = sink.messages[0]["data"] if sink.messages else ""
+        body = sink.messages[0]["text"] if sink.messages else ""
        chk("the mail says old status, new status and who",
            "In Transit" in body and "Delivered" in body and "Root" in body,
            ascii_(body, 260))
--- a/tests/mreq_check.py
+++ b/tests/mreq_check.py
@@ -121,13 +121,14 @@ def main():
            len((wp.get("data") or {}).get("materialRequests") or []) == 1)
        chk("...and the warehouse owner is notified through the T7.6 gate",
            wait_for(lambda: any("Material request" in m["data"] for m in sink.messages), 12))
-        body = next((m for m in sink.messages if "Material request" in m["data"]), {"data": "", "to": [""]})
+        body = next((m for m in sink.messages if "Material request" in m["data"]),
+                    {"data": "", "text": "", "to": [""]})
        chk("...the mail goes to the owner, says the size, the date, the delivery "
            "and carries the deep link",
-            body["to"] == ["sue@example.test"] and "2 lines" in body["data"]
-            and "2026-09-01" in body["data"] and "Shark cage 7" in body["data"]
-            and ("/wp-creation-index.html?project=projA&wp=" + wp_id) in body["data"],
-            ascii_(body["data"], 300))
+            body["to"] == ["sue@example.test"] and "2 lines" in body["text"]
+            and "2026-09-01" in body["text"] and "Shark cage 7" in body["text"]
+            and ("/wp-creation-index.html?project=projA&wp=" + wp_id) in body["text"],
+            ascii_(body["text"], 300))
        _, ev = api(base, "/api/audit?entity_type=wp&entity_id=%s&action=material_requested" % wp_id, root)
        chk("...and the audit history has it", bool(ev))

--- a/tests/qa_gate_check.py
+++ b/tests/qa_gate_check.py
@@ -40,7 +40,8 @@ from sections_check import set_sop                                   # noqa: E40
 from stepper_check import dismiss_dialogs                            # noqa: E402

 ROOT = os.path.dirname(os.path.dirname(os.path.abspath(__file__)))
-CANARY = "FAB-9 SECRET SECTOR"     # rides on the package; must never reach a body
+CANARY = "FAB-9 SECRET SECTOR"     # location: customer CONTEXT - IN bodies since 2026-08-20
+DESC_CANARY = "PULL-SCHED-CANARY-7X"   # document CONTENT - must never reach a body


 def ascii_(v, n=300):
@@ -87,7 +88,7 @@ class SmtpSink(threading.Thread):
        self.sock.bind(("127.0.0.1", 0))
        self.sock.listen(8)
        self.port = self.sock.getsockname()[1]
-        self.messages = []          # {"to": [...], "data": str}
+        self.messages = []          # {"to": [...], "data": wire str, "text": decoded body}
        self._stop = False

    def run(self):
@@ -127,8 +128,22 @@ class SmtpSink(threading.Thread):
                return
            if in_data:
                if line.rstrip(b"\r\n") == b".":
+                    raw = b"".join(buf)
+                    # "data" is the wire payload (headers + body, transfer-encoded).
+                    # "text" is the DECODED body: any non-ASCII character (the
+                    # bodies' em-dash) switches smtplib to quoted-printable, whose
+                    # soft line breaks split words at column 76 - a substring pin
+                    # against "data" then fails on luck of line position. Content
+                    # pins read "text"; header pins (Subject:) still read "data".
+                    import email as _email
+                    try:
+                        _msg = _email.message_from_bytes(raw)
+                        _text = _msg.get_payload(decode=True).decode("utf-8", "replace")
+                    except Exception:
+                        _text = raw.decode("utf-8", "replace")
                    self.messages.append({"to": list(rcpt),
-                                          "data": b"".join(buf).decode("utf-8", "replace")})
+                                          "data": raw.decode("utf-8", "replace"),
+                                          "text": _text})
                    rcpt, in_data, buf = [], False, []
                    conn.sendall(b"250 OK\r\n")
                else:
@@ -177,7 +192,7 @@ def set_qa_group(ids):

 def mkwp(base, tok, wp_id, status="In Progress", extra_data=None, assignee=None):
    data = {"constraints": [{"name": "Boom lift", "status": "cleared", "comment": ""}],
-            "location": CANARY, "desc": "600ft of 3/4 EMT through " + CANARY}
+            "location": CANARY, "desc": "600ft of 3/4 EMT through " + DESC_CANARY}
    data.update(extra_data or {})
    return api(base, "/api/wps", tok, "POST", {
        "id": wp_id, "project_id": "projA", "number": "QA-" + wp_id[-2:],
@@ -263,12 +278,16 @@ def main():
        rcpts = sorted(m["to"][0] for m in qa_msgs())
        chk("...addressed to the group members and NOBODY else",
            rcpts == ["pat@example.test", "sue@example.test"], ascii_(rcpts))
-        body = qa_msgs()[0]["data"] if qa_msgs() else ""
+        body = qa_msgs()[0]["text"] if qa_msgs() else ""
        chk("the message carries the WP number", "QA-A2" in body, ascii_(body, 200))
        chk("...and a link that opens THAT work package, not the app root",
            "/wp-creation-index.html?project=projA&wp=wpQA2" in body, ascii_(body, 400))
-        chk("...and no customer IP: the location canary does not appear",
-            CANARY not in body and all(CANARY not in m["data"] for m in sink.messages))
+        # Decided 2026-08-20: context IN, content OUT. This pin asserted the
+        # location's ABSENCE until that decision; it flipped with the rule.
+        chk("...and the location and title ride in the body (context, allowed)",
+            CANARY in body and "conduit" in body, ascii_(body, 300))
+        chk("...but document content never does: the desc canary appears nowhere",
+            all(DESC_CANARY not in m["text"] + m["data"] for m in sink.messages))
        chk("...and no SMTP password either", "SMTP_PASSWORD" not in body
            and os.getenv("SMTP_PASSWORD", "hunter2-not-set") not in body)

@@ -290,7 +309,7 @@ def main():
        chk("...exactly them", rcpts == ["mix@example.test", "pat@example.test",
                                         "sue@example.test"], ascii_(rcpts))
        chk("...and the comment itself stays on the package, out of the mail",
-            all("Torque strap" not in m["data"] for m in sink.messages))
+            all("Torque strap" not in m["text"] + m["data"] for m in sink.messages))

        # The upsert path enforces the same comment rule (it is how the browser saves).
        code, _ = api(base, "/api/wps/wpQA2/status", root, "POST", {"status": "Ready for QA"})